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Consider me IRATE and disgusted with Apple today. When you learn why, you'll be disgusted with Apple as well. Get this:
THERE IS NO WAY TO TALK TO A HUMAN ON THE PHONE AT THE iTUNES STORE.
It is entirely impossible.
Apparently there is also no way to interact with a human via eMail at the iTunes store either. All I have received back from them is ROBO-EMAIL. IOW: Everything I have heard back from them has been 100% mechanical in nature. Their iTunes Store email support FAILS the Turing Test.
I went through the usual three levels of tech support at Apple today in a vain attempt to talk to anyone who could solve the simple issue I had at the iTunes Store. Every single level of support told me exactly the same thing: IT IS IMPOSSIBLE TO TALK TO ANYONE AT THE iTUNES STORE.
Therefore, if their mechanical email support at the iTunes Store FAILs you, there is NO RECOURSE except to call Apple Corporate: 408-996-1010, open 8 am to 5 pm Pacific Time.
And so I shall. Consider me a crusader in ending this insanity. More to follow...
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